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​Shipping & Returns

Shipping

  • Domestic Shipping (Continental US): All orders are processed and shipped within 5-7 business days.

  • International Shipping: For orders outside the US, shipping typically takes 2-3 weeks, depending on the destination.

  • Shipping times may vary due to unforeseen circumstances such as customs delays or inclement weather. You will receive a tracking number once your order has shipped.

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​Return Policy

At Keep God First, we are committed to ensuring you are fully satisfied with your purchase. If you’re not completely happy, we’ve outlined our return and exchange policies below to help make the process as easy as possible.

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Returns

  • Eligibility: You have 30 days from the date you receive your item to request a return.

  • Condition: Items must be unworn, unwashed, and in their original condition with tags attached.

  • Non-Returnable Items: Custom or personalized items, gift cards, and digital downloads are non-refundable.

  • Request a Return: To start a return, please contact us at [your email] with your order number and reason for return. We’ll provide further instructions.

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Refunds

  • After we receive your return, we will inspect it and notify you via email of the approval or rejection of your refund.

  • If approved, refunds will be issued to your original payment method within 5-7 business days. Processing time may vary depending on your bank or card provider.

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Exchanges

  • If you need to exchange an item due to a sizing issue or if the product is damaged/defective, we’re happy to assist. Please reach out to us at [your email] and include photos if necessary.

  • Exchanges are subject to availability. If the requested item is unavailable, we will offer a refund or store credit.

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Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • Shipping fees are non-refundable.

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How to Start a Return

  1. Contact us to request a return.

  2. We’ll provide you with instructions on where to send your items.

  3. Once your return is processed, you will receive a confirmation email regarding your refund or exchange.

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